Based upon the 5 following:
Social System
Organizational Structure
Hardware/software
Individual User
The Umbrella Perspective is used to illustrate and also has factors within each level of the umbrella, “enabling”, “limiting”, “motivating”, and “inhibiting” . The organizational infrastructure refers to the groups of organizations involved in the production and distribution of the technology and how it operates.
Enabling factors: those that make the application possible
Limiting Factors: the opposite of enabling factors, they create barriers to the adoption of technology.
Motivating factors: factors that provide a reason for the adoption of technology.
Inhibiting factors: the opposite of motivating ones, proving a disincentive for adoption or use of communication technology.